If you've been invited to be a Guardian, it means the Bron account owner trusts you to help them get their Signing Access back if they ever lose access.
This article walks you through two key steps: setting up your Guardian account and participating in the recovery process.
Guardian Account Setup
1.1 Provide a valid email address
Make sure the account owner sends you the invite to a valid and active email.
This email will be used to:
receive your Guardian account invitation;
notify you of any future recovery requests.
1.2 Agree on a communication channel
Discuss with the account owner how you’ll verify recovery requests — e.g., via call, secure messaging app, in-person, etc.
This helps prevent any unauthorised access attempts.
1.3 Wait for the invitation email
You’ll receive an email from no-reply@bron.org titled something like “You’ve been invited to join Bron”.
Click the link inside to start the setup.
1.4 Create your account and securely store your passkey
Follow the link in the email and create your Guardian account.
You’ll generate a Passkey, which allows secure, passwordless login.
Learn more about Passkeys and how to store them safely here.
⚠️ Your device is not trusted. To make it trusted, you can do one of the following:
If you already have Guardians, start a recovery. Your device will become trusted after a 48-hour security delay.
If you don’t have Guardians yet, you can add them. Once added, there is a 48-hour waiting period before they become active and can help recover your account.
Alternatively, you can use Self-Recovery, which takes 30 days to complete.
Important: These options are only available if you still have access to your passkey and can log in to the app.
1.5 Keep an eye on your email
Any future recovery requests will be sent to the same email — check it regularly.
Participating in a Recovery
2.1 You’ve received a recovery request notification
When a recovery is initiated, you’ll receive an email letting you know.
⚠️ Stay alert:
Bron never asks you to install any software in these emails.
If you receive a message with an installation prompt, it may be a phishing attempt.
As a Guardian, you do not need to install any software — the web version of the platform is enough.
If you’re unsure whether the email is legitimate, contact us right away: support@bron.org
or use the in-platform chat
2.2 Confirm the request with the account owner
Before taking action, contact the account owner directly to confirm they initiated the recovery.
If:
you can’t reach them, or
they deny making the request,
contact us immediately at support@bron.org or via the platform chat.
2.3 Log in and provide the recovery code
If the request is confirmed:
Open app.bron.org in your browser or use the desktop app.
Log in using your Passkey.
You’ll see a recovery request
Click to the request and get recovery code.
Copy the code and send it to the account owner using your agreed secure method.
2.4 What happens next?
Once the owner collects recovery codes from two Guardians and the Security Delay ends, they’ll be able to restore signing on a new trusted device. The process takes just a few minutes.
🎉 That’s it! You’ve successfully completed your Guardian mission and helped the account owner recover access securely.
Need help? Contact us at support@bron.org or via the in-app chat.